Shipping & Delivery Policy
Thank you for choosing Jzarr Prime.
We are committed to providing a fast, reliable, and transparent delivery service. Please review the following terms before placing your order.
1. Shipping Schedule
Orders are shipped within 1–2 business days once payment is cleared.
Payments received before 2:00 PM EST are generally processed the same day.
A confirmation email will be sent once your order is processed and scheduled for dispatch.
2. Shipping Carriers
Jzarr Prime primarily uses UPS and FedEx for parcel deliveries across the U.S.
Large or bulk orders are shipped through LTL (Less Than Truckload), FTL (Full Truckload), or specialized freight carriers.
If you prefer to use your own carrier, you must inform us when placing the order. Any additional charges will be your responsibility.
3. Shipping Charges
Costs are calculated based on weight, size, destination, and carrier rates.
Estimated charges will be displayed at checkout. For bulk or customized orders, please request a quote in advance.
Jzarr Prime does not provide Cash on Delivery (COD) service.
4. Fuel Surcharges
A fuel surcharge may apply to all shipments, depending on fuel market conditions and carrier policies.
These rates may change without prior notice and apply to both parcel and freight orders.
5. Delivery Terms (F.O.B. Shipping Point)
All shipments leave our main distribution centers on an F.O.B. (Free On Board) basis:
2137 Hamilton Avenue, Hamilton, NJ 08609
2750 Brunswick Pike, Skyann Unit B, Lawrenceville, NJ 08648
Once an order departs our facility, ownership and risk transfer to the buyer.
6. Freight Shortage & Damage Claims
Customers must inspect deliveries in the presence of the driver.
Any shortage, visible damage, or tampering must be noted on the delivery receipt.
To file a claim, email info@jzarrprime.com within 48 hours with:
Photos of the issue
Order number and delivery receipt
Detailed explanation of the problem
Claims made after 48 hours may not be accepted.
7. E-Commerce Platform Fulfillment
Jzarr Prime supports direct shipping to Amazon FBA, Walmart WFS, and other 3PL platforms.
Customers must provide accurate labels, addresses, and platform-specific requirements at the time of order.
Jzarr Prime is not responsible for delays or rejections caused by incorrect or incomplete documentation.
8. Disclaimer
Jzarr Prime reserves the right to correct clerical errors, pricing mistakes, or omissions at any time.
Orders may be held or refused if payments are pending or logistics issues exist.
By placing an order, you agree to all terms outlined in this Shipping & Delivery Policy.